I have already used many AI chatbots for my Ecommerce website. From that experience, I wrote this article for you today so that you can use the best Ai chatbot for your e-commerce website. So I hope you will benefit from reading this article, Inshallah.
One of the most well-known software or programs in the world is the chat board, which is designed to simulate human conversation and interaction. It is usually designed specifically for e-commerce,
it performs e-commerce tasks such as answering customer questions, helping with ordering, making automated sales, post-purchase chat bots that focus on predefined conditions for customer conversations,It plays a very important role in working according to the conditions.
Top 10 Best AI for small business marketing 2025
It also speeds up e-commerce chatbots and can enhance your existing tools, providing a personalized experience for both your customers and your business. This is especially important and makes a significant contribution to training your own website for maximum accuracy. So without further ado, let’s get to know our top ten best air chat board e-commerce.
Top 10 best Ai chatbot for ecommerce websites list
Now you should look for any chatbot features from our discussion and let’s take a look at these top e-commerce chat platforms:
1. Social Intents
One of the most popular software in the world is chatboard which is used in various fields. There are many, one of which is Social Intents.
It is generally coding-free, easy to use and works easily with tools like Microsoft Teams and Pluck. It is a favorite among social media enthusiasts and plays a vital role in increasing sales for e-commerce businesses and providing efficient customer support.
Social Intents Ai chatbot for Ecommerce website Key features
It connects to Microsoft Teams, Live, Google, Websites, and more so that you can easily manage customer chats within the connections you already use. And it is usually an AI-powered chatbot that plays a very important role in providing instant responses to customer queries and getting your website in front of people. And it communicates with customers in their preferred language and maintains the look and feel of your brand.
| free trial | 14-day free trial to explore the features |
| started plan | $39/month (billed annually) |
| basic plan | $69/month (billed annually) |
| Pro plan | $99/month (billed annually) |
| business plan | $199/month (billed annually) |
2. SnatchBot
One of the world’s leading software or programmers is a chatboard, one of which is SnatchBot, which allows you to work across multiple channels and is easy to set up, playing a very important role in easily improving e-commerce businesses by connecting with customers on platforms like websites, Facebook, Messenger, and more without the need for coding skills.
SnatchBot Ai chatbot for Ecommerce website Key features
This is a website or programmer that deploys a chatbot on various platforms including websites, Facebook, Messenger, and more. It usually uses natural language processing to understand different languages and quickly answer customer questions and is able to create quick chats with customization options and plays an important role.
| Free Plan | Can you Access to all basic features |
| Pro Plan | Starts at $99/month |
3. ManyChat
One of the most popular chatbots in the world is ManyChat, which is designed to help you connect with customers across platforms like Facebook, Messenger, Instagram, and WhatsApp, as well as SMS. If you want to keep things personal and automate customer interactions, you can use ManyChat.
ManyChat Ai chatbot for Ecommerce website Key features
It is a chatbot that uses a drag-and-drop interface to create chatbot conversations using the Virtual Fly builder. And it connects customers to platforms like Facebook, Messenger, Instagram, Direct WhatsApp, and SMS. It has the ability to connect to tools in over 2,000 popular apps.
| Free Plan | contacts with basic features at no cost. |
| PRO Plan | Starts at $15/month |
4. Chatfuel
Chatfuel is powered by an AI engine and uses a focus on Facebook Messenger and Instagram and is a core chatbot platform for businesses. It plays a key role in boosting social sales and interacting with regular customers by automatically answering their questions and working efficiently.
Chatfuel Ai chatbot for Ecommerce website Key features
It has a template inside that will offer you a huge library of ready-made chatbot templates to launch in minutes. And it uses other tools to target specific customers based on their behavior, location, or preferences. Your chatbot is able to deeply understand how to perform on Facebook and Instagram, playing a very important role in bringing them back to your store.
| Free Plan | No |
| Business Plan | Starts at $23.99/month |
| Enterprise Plan | Custom pricing. |
5. Tidio
Tidio is a platform that plays a key role in bringing together video live, chatbots, and email marketing into a single, easy-to-use platform. This is especially important if you need to manage email passwords within a single platform.
Tidio Ai chatbot for Ecommerce website Key features
It is usually a chatbot powered by an AI engine that provides automated responses to queries and manages email campaigns directly within TDO in the case of integration and visitor monitoring. It is capable of understanding customer behavior and creating interactions and it plays a very important role in streamlining operations by connecting it to platforms like Shopify, WordPress and various CRM systems.
| Free Plan | Offers essential features with limitations |
| communicator Plan | Starts at $19/month, |
| Chatbot plan | Begins at $39/month |
| email marketing plan | Starts at $10/month, |
6. Ada
This is a chatbot that plays a very important role in managing high-volume customer interactions and solving chatbot problems while keeping it personal and engaging.
Ada Ai chatbot for Ecommerce website Key features
Ada Chatbot is powered by AI engine, it uses AI chatbots and is able to answer questions asked, automatically over time. It is able to respond based on user behavior, preferences in a personalized way. It is able to communicate with a global audience using built-in language capabilities. Various interfaces are able to create and manage chatbots without technical skills.
Pricing is customized based on your needs.
7. LivePerson
LivePerson is a chatbot that is commonly known for its Conversational Cloud® platform. It will play a crucial role for brands that are powered by a personalized AI engine, and use AI tools to deliver messaging at scale.
LivePerson Ai chatbot for Ecommerce Key features
LivePerson is an AI engine-driven platform that uses AI tools to understand customer intent and provide personalized responses. It also integrates messaging across platforms like websites, SMS, WhatsApp, and social media, using insights to optimize performance, customer behavior, and more. Its integration capabilities also allow it to connect e-commerce platforms and CRM systems with other tools.
Pricing is customized based on your needs.
8. HubSpot
HubSpot is a chatbot powered by an AI engine that plays a key role in integrating the most well-known marketing, sales, and customer service tools for a universal platform.
HubSpot Ai chatbot for Ecommerce website Key features
Hospot is a chatbot powered by an AI engine that uses AI tools to create chatbots without coding to provide customer support, such as booking leads, monitoring meetings, and more. Through its integration, the chatbot can also use contact data to personalize interactions. When complex issues arise like live chat, the chatbot can automatically handle the conversation. It is capable of achieving customer satisfaction.
| Free Plan | Access basic chatbot features with CRM integration at no cost. |
| Starter Plan | Begins at $20/month |
| Professional and Enterprise Plans | Provide advanced functionalities and customization options, with pricing available upon request. |
9. ChatBot
We generally know that chatbots are a popular platform for promoting businesses very quickly, which are usually powered by AI engines. And using AI tools, they can automatically do things like attracting customers.
ChatBot Ai chatbot for Ecommerce website Key features
It is a chat board powered by a user and usually uses the hair to chat, which plays a very important role in reaching out to different customers, such as various websites, Facebook Messenger, and many more.Its integration capabilities connect with tools like WordPress and Zapier, and it is also capable of accessing insights into performance user interactions and conversion metrics.
| Starter Plan | $65/month |
| Team Plan | $169/month |
| Business Plan | $499/month |
| Enterprise Plan | Custom pricing tailored to specific business needs, including dedicated support and advanced features. |
10. Zendesk
Zendesk is an AI-powered chatbot offering trusted e-commerce chatbots for customer service that typically handle customer inquiries, make product recommendations, and play a key role in keeping customers happy.
Zendesk Ai chatbot for Ecommerce website Key features
It is a chat board powered by an AI engine that stores a conversation, whether it’s via chat, email, and social media, in a centralized system. It uses AI tools to answer customer questions and automates return product questions or order status inquiries in customizable workflows.
| Suite Team | $49 per agent/month |
| Suite Growth | $79 per agent/month |
| Suite Professional | $99 per agent/month |
| Suite Enterprise | $150 per agent/month |
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“I am Md Jobairul Islam, an Artificial Intelligence Prompt Engineer at Holy Earn IT Institute. AI Review Info .com is my blog, where I share various AI-related information, including AI reviews, AI news, AI prompts, and more.”
